Healthcare Areas
Also in this section
- Primary Healthcare
- Clinical care
- Delivery of care
- Consistent use of the same primary care provider (provider continuity)
- Consistent use of the same primary care clinic (clinic continuity)
- Primary care provider use of various visit types
- Emergency department visits for minor conditions
- Primary care provider visit after a hospital stay for selected chronic conditions
- Patient experience
- Patients’ experience with primary care providers’ listening
- Patients’ rating of primary care provider’s explanations
- Patients’ experience with appointment length
- Patients’ experience with primary care provider’s respect
- Patients’ experiences with their primary care provider involving them in care decisions
- Patient experience with care coordination
- Patient experience with primary care provider availability
- Patients’ overall experience with their primary care provider
- Emergency Department
- Wait times
- EMS response time for life-threatening events
- Time spent by EMS at hospital
- Patient time to see an emergency doctor
- Patient emergency department total length of stay (LOS)
- Length of time emergency department patients wait for a hospital bed after a decision to admit
- Time to get X-ray completed
- Emergency department volumes
- Delivery of care
- Hospital patients who require an alternate level of care
- Length of patient hospital stay compared to Canadian average length of hospital stay
- Patients who left without being seen (LWBS) by an emergency department doctor
- Patients waiting in the emergency department for a hospital bed
- Hospital occupancy
- Patient experience
- Patient experience with staff introductions
- Patient experience with communication about follow-up care
- Patient experience with help for pain
- Communication with patients about possible side effects of medicines
- Patient reason for emergency department visit
- Overall patient experience with emergency department communication
- Overall rating of care
- Highlight Meaningful Changes
- Wait times
- Hospital Care
- Delivery of care
- Patient experience
- Overall rating of care
- Patient experience with talking with staff about help needed at home
- Patient experience with staff helping with pain
- Patient experience with information about their condition and treatment
- Patient experience with involvement in care decisions
- Patient experience with communication with nurses and doctors
- Client experience
- Number of different professional care staff
- Professional care staff gave choice in how care is provided
- Professional care staff explanation easy to understand
- Professional care staff listened carefully
- Professional care concerns handled satisfactorily
- Number of different personal care staff
- Personal care staff informed of arrival time
- Personal care staff listened carefully
- Personal care staff explanation easy to understand
- Personal care concerns handled satisfactorily
- Personal care staff were supportive
- Personal care staff had a warm presence
- Overall rating of professional care
- Overall rating of personal care
- Client overall care experience
- Home care helps clients stay at home
- Clinical care
- Symptoms of delirium
- Mood worsened from symptoms of depression
- Behavioural symptoms improved
- Inappropriate use of antipsychotics
- Worsening pain
- New pressure ulcers
- Physical restraint use
- Unexplained weight loss
- Cognitive performance
- Frailty and risk of health decline
- Potential depression
- Activities of daily living
- Delivery of care
- Family experience
- Family experience with courtesy and respect
- Family experience with decision-making
- Family experience with food
- Family experience with healthcare services and treatments
- Family experience with resident cared for by the same staff
- Family experience of resident and family council
- Family experience with sharing concerns
- Family experience with staffing
- Family experience with staff responsiveness
- Family overall rating of care
- Resident experience
- Resident overall experience
- Resident experiences with sharing concerns
- Resident experiences with rules
- Resident experiences with independence
- Resident experiences with feeling safe
- Resident experiences with activities
- Resident experience with getting their healthcare needs met
- Resident experience with food
- Resident experience with decision-making
- Delivery of care
- Resident experience
- Resident experience with decision-making
- Resident experience with food
- Resident experience with getting their healthcare needs met
- Resident experiences with sharing concerns
- Resident experiences with feeling safe
- Resident experiences with independence
- Resident experiences with rules
- Resident experiences with activities
- Resident overall experience
- Family experience
- Family experience with courtesy and respect
- Family experience with decision-making
- Family experience with food
- Family experience with healthcare services and treatments
- Family experience with resident cared for by the same staff
- Presence of a resident and family council
- Family experience with sharing concerns
- Family experience with staffing
- Family overall rating of care
Emergency Department
Patient time to see an emergency doctor
Time from when a patient arrives in the emergency department to when they first see a doctor for assessment (in hours). (see data definition)
Alberta Health Services, Analytics. “Alberta Emergency Department (Urban) Operational & Performance Dashboard.” (2018) [Dashboard showing median and 90th percentile results for the length of time between when a patient arrives in the emergency department and when they first see a doctor for assessment, by facility, acuity (CTAS), month, and quarter]. AHS Tableau Reporting Platform.
What do you see?
- Are there any trends over time at the emergency department(s) where you work or would be most likely to visit?
- Are there differences in wait times between hospitals of the same type (e.g., Large Urban) with patients of the same urgency?
- Could the number of patients who visited each emergency department be a reason for the differences that you see between sites?
Choose Hospital
Why is it meaningful?
- Is there a relationship between this data and another healthcare area?
- How do emergency department patient volumes compare with this measure?
Understanding "time to see an emergency doctor"
When patients arrive in the emergency department, a nurse assesses them (triages) to decide how urgently they need to be seen by a doctor. All emergency departments across Canada use the same criteria to determine patients’ level of urgency.
The chart above tells us how long patients waited in the emergency department from when they were first assessed by the triage nurse, to when they were first assessed by a doctor. The wait time for patients to see a doctor can be affected by many different factors, including the urgency of other patients, how efficiently the emergency department is functioning, and how many hospital beds are occupied. For example, time in the waiting room can be slowed down by other emergency patients waiting longer for CT or x-ray results to be available, or by patients in the emergency department waiting for a hospital bed to become available.
For patients whose urgency level was “1 – Resuscitation”, because the emergency department staff’s focus was on life-saving care, the data for patients’ time to see an emergency doctor may have been recorded after the patients’ care was completed and is an estimated time of when the doctors first saw the patient. Therefore the wait times for this very urgent level of care may be shorter or longer than what is captured in the emergency department and is shown on the website. For more details, please see About the Data page.
When there are differences between the wait times at different emergency departments of the same size or in the same emergency department over many months, it is a flag to ask why. If wait times are getting longer, this information can start a conversation among staff, managers, and patients about possible causes and opportunities for improvement.
________
Results for November 2019 to March 2020 are not available for the University of Alberta Hospital and the Stollery Children’s Hospital.